
After Making Me Cover the $8,000 Refund
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Summary
When I took the refund form to my manager for his signature, he slammed his hand on the desk and pointed a finger square at my nose.
“An $8,000 refund? What the hell kind of job are you doing? Ben over there only had $700 in refunds, Lily only had $300! Even Chris, who had the most, was only at $1,000. How is it that you have this much?”
I patiently explained, “Ben’s total prepayments were only $6,000. Lily’s were $3,000.”
“My prepayments totaled $200,000.”
“In terms of percentage, my refund rate is the lowest in the department.”





