Billionaire Undercover Revenge
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Summary
During the Memorial Day long weekend, I decided to stay in the presidential suite of one of my own hotels. I had made the reservation a month in advance, intending for this to be a quiet, undercover inspection of our flagship service standards.
When I arrived at the front desk, the girl behind the counter didn’t greet me. Instead, she spent a solid three minutes looking me up and down with a gaze that felt like a physical sneer.
Finally, she popped her gum and told me flatly that the presidential suite was no longer available. She suggested I leave.
