Smashed Laptop Sealed Deal
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Summary
When the new intern, Dylan, texted me at midnight for the ninety-ninth time to ask if a 12-point font was larger than a 10-point font, I didn't lose my temper. Just like the previous ninety-eight times, I calmly typed back: Yes, Dylan. 12 is bigger.
Not only did I keep my patience, but I also signed off on his transition from intern to full-time, handing him the only "Outstanding" rating on our team's annual review.
It was a lesson learned the hard way. In my previous life—before the universe reset the board—I had let my exhaustion show.





